- Model, size & colour based on stock left. Pre-order are welcome.
- All items will be posted using Poslaju. Postage depends on your location
- Deliveries within 5 days after you have made the payment.
- We are not responsible if the items damaged on the way of delivery.
- Goods sold are not returnable or exchangeable.
- First come first serve...we only give 2 day's for reservation..
Princess Muscatters Fashion will check all the products before delivery . If there is any defects , we will e-mail or call you to seek for further assistance. We will try our best to minimize defects and increase our reliability in preparing your order.
However , if there is a problem with the product you received , we do accept Return & Exchange.
Returnable/Exchangable on the below occasion:-
1) Items that are terribly damage or massively stained.
2) Items that are with prominent and obvious quality problems. (Eg. Left right sleeve not balance , Loss of buttons)
3) Wrong items from what you have ordered. (E.g. Totally wrong item code, style or color)
Non-Returnable/Non-Exchangeable
1) Minor loose threads, irregular fold or wrinkle produced by crumpling, color differs slightly from the pictures shown online.
2) Item design is slightly different from the picture displayed (e.g. button, pocket, or tag)
3) Transparent slightly or bad odor.
4) Size measurement differs about 1-3cm.
5) Accidental scissors cut while opening your parcel. ( Please becareful while you open your parcel )
Procedure to Exchange/Return
1) Kindly E-Mail us at shafiza27@gmail.com for the defected problem along with:-
a) Please include a photo showing the defected product.
b) Please include your Order No.#____
2) Please do wait for our feedback. (Reply) ( Within 24 Hours )
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